FAQs

HOW TO BUY  

How to buy products from sukkhi.com ?

How will I know if order is place successfully ?

Do you take order over phone ?

I am placing an order to gift someone. Will she receive the price tags and invoice?

Do you allow exchanges?

Can I add an item after I have placed my order?


 

SHIPPING POLICY

I want to change the shipping address of the order as I am relocating to a different location.

I had changed my shipping address from USA to India. Will I get refund of the Shipping Charges I paid?

Do you ship items globally?

How much are the delivery charges?

I should have received my order by now but I haven't. What do I do?

I am going out of town. Can you expedite my order delivery?

What is billing address?

I have placed my order. When will I receive it?

What is shipping address?

How safe is my order during transit?

What is the estimated delivery time?

Can Billing Address and Shipping Address be different?

How will the delivery be Done ?

What about warranty and hidden costs (sales tax, octroi etc.)?

 How do I track my shipment?


 

PAYMENT POLICY

What is Cash on Delivery?

Do you offer Cash on Delivery (COD) / Pay on Delivery?

How do I pay using a Credit/Debit card and is it safe ?

Which debit card do you accept ?

What is a 3D Secure password?

Is it safe to use my credit/debit card on sukkhi ?

For which banks do you accept payment through Internet Banking ?


 

7 Days RETURN POLICY

How can I return a product ?

Which products are not eligible for return or replacement under this 7 day return policy ?

Do we give Refund on for cash on delivery ?


 

ORDER CANCELLATION

Can I cancel my order in case I change my mind after ordering?

Why a "24 Hour" deadline ?

Cancellation before product has shipped ?

Cancellation after product has shipped ?


 

REFUND

I'm thinking about seeking a Refund. Are there any specific points to know ?

How much time its take for Refund ?


 

BULK ORDER

What is a Bulk order ?

What benefits do I get from bulk ordering?

How do I pay for my bulk order?

Can I order samples before placing my final order?

Do you deliver bulk orders internationally?

How will I receive my bulk order?

What if I receive package in damaged condition?

How much time do I have to return the products?

Did not find the answer to your questions above?