7 Days RETURN POLICY
We have a customer friendly return policy - we will refund you the full amount. However, return shipping cost is incurred by the buyer. We accept returns within 7 days from the date of delivery.
To Return a product you need to follow these steps:
a) Send an email to email@example.com with your order number mentioning the product you want to return and your bank details where you want us to refund the amount. Please ensure that bank details submitted to us are free of any errors.
b) Once an email is sent, you will receive a mailing address to which you can ship the product back and the date before which product needs to be dispatched.
c) Please put the product in its original packaging and seal it well. Make sure you bubble wrap it so that product doesn't
d) Ship the product to the mailing address mentioned and send an email to firstname.lastname@example.org with the tracking number. Without tracking number, product can't be tracked and can be lost in transit.
e) Once the product has reached and it is inspected to be free from any defect, your money will be credited to your bank account mentioned in step
The following products shall not be eligible for return or replacement under this 7 Day Replacement Guarantee:
With in 5 days of cycle
Refunds are processed on 5th, 10th, 15th, 20th, 25th and 30th of every month. Once refund is completed from our end - you will receive an email notification regarding the same. Please note that we will only be able to make online bank transfer. We cannot return Cash.
Can I cancel my order in case I change my mind after ordering?
The customer can only cancel the order within 24 hours of placing the order. No cancellations will be processed after 24 hours. Once you request the cancellation of item(s) in your order, it will take us a maximum of 4 business days to cancel the order and initiate a refund as per refund policy. You will be notified for the same.
As soon as your order is confirmed, action is initiated at our end. The process of picking, packaging,customizing and logistics start, and the ordered product in most cases has already passed through a couple of phases.
If you cancel your order before your product has shipped, we will refund the entire amount.
If your product has shipped but has not yet been delivered, contact Customer Service and inform them of the same.If you received the product, it will be eligible for replacement if it is defective or has incorrect size. See 7 Day Replacement Guarantee for further details.
The Refund will be initiated within (business) days if you choose this option, which will be credited back to you as per your bank/credit card guidelines. If you have made an online payment, refunds will take following number of days:
|Mode of Payment Refund||Resolustion Time||Refund Mode|
|Credit Card||9 business days from the Date of Initiation||Credit Card|
|Debit Card||7 business days from the Date of Initiation||Debit Card|
|Netbanking||3 business days from the Date of Initiation||NEFT|
|COD||5 business days from the Date of Initiation||NEFT|
Your service is absolutely EXCELLENT. I appreciate the email and the text messages regarding the status of my delivery. Everything is very convenient. I will surely be shopping with your company in the future.
- Shilpa Rao,
I am happy with my order, excellent service and quality products. Will do buisness again with you.
- Sana Shaikh,